Uber India — service and driver

Address:	Kolkata, West Bengal
Website:	Uber cab

I booked the cab today . Name of the driver Abu kashif cab no 9295 not sure. His mobile number is[protected]. I wanted to go. Howrah.. Hw assured he will be coming. Then he asked where is my drop location and Jo just cancelled the trip.. without informing. I was so confused that suddenly another cab number appeared on my screen. When the second driver called then he told me his cab was booked.. I was about to cancel thinking that my driver must b arriving . After that Abu kashif did not pick up the call..

This was just not acceptable. His behavior.. how can just cancel the cab. He could have informed if he was not willing to go to the destination. I would have cancelled ...
I was alone in this place n it's not crowded at all. Place was not safe ...

I would like some action to be taken against him.. even after cancelling he should have at least attained my call as I was waiting without knowing that he cancelled it.. thank fully I did not cancel the second one ..

Awful.. just not accepted ..

How can Uber keep such drivers.
Informing could not have charged him ..