Uber India — some issue with your software

Hi, i booked uber and finished my ride aswell. Looks like there is some problem at your end and i noticed that the drive was cancelled by driver after reaching the destination point and collecting money aswell. Same was the case this morning where my cousin could not trace the driver and she had to cancell the drive after talking to the driver (There was confusion and driver answered that he has already accepted the drive and it will take 1hr 7min to complete the drive, but we were with him in the drive). My cousin booked another uber and cancelled it again after learning that we were picked up by the first booked uber. So, she had to bear 2 times cancellation charges. We reached our destination by the first booked uber this morning.