Uber India — Surge in fare

Address:Gurugram

Today, morning I booked an Uber moto, Maruti Suzuku dezire from sector 90 Gurugram to National Media Center Gurugram. The distance between both the locations is approximately 24 Km. The price at the time of booking ride was shown to me Rs. 291 but at the moment my ride was comppleted the price suddenly got doubled and the driver demanded Rs. 492 from me. The driver also took the route where we had to cross MCD toll, however the route choosen by him was way too long and time consuming. Since I am also not very often on that route I did'nt had alot idea but this was the first time I had to cross the MCD toll while travelling on that route. I raised concern about such rising price but I was told that the price is controlled by the concerned company and not by him. The price was too high for the distance. I need to understand the calculation behind it. Also, this is not thr first time I had suffer the surge price problem, I need an immediate action on my complaint.
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