Uber India — Surging and loot in terms o[censored]BER Charges

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.uber.com

Hello My name is Preethi and I work for a software firm in Raheja Mindspace, Hi-tech city, Hyderabad.
I'm a regular traveler in UBER cabs. From recent weeks, I observed there is a lot of LOOT in the name of SURGING . The ride fare is shown 4 times of the original fare.
The explanation that UBER has is, it is running short of vehicles is not always true. I see this problem whenever I start checking for CABS. Can I get an explanation of why Surging to this level is followed?
I'm quite annoyed and frustrated with this and I appreciate if you could look into this issue ASAP .

Thanks!
Preethi.