Uber India — the driver cancels the ride for which i suffered a lot and i got receipt to pay 15/-

Address:

500081

Hi
My register no for uber [protected].
I booked a ride on 31 aug 2017 which one the uber bike honda dio and the bike number was ts09ub3696
And the name mohd from pick up point 31, hitech city rd
Jaihind enclave, madhapur
Hyderabad, telangana 500081
India drop location sanskriti school, kondapur. I booked for someone else. So i got a call and told just i am giving your number to him for whom i booked this ride. So he was trying his number but it was not reachable. Again i got call from that driver and i told just wait he was trying your number, your number was not reachable. But that driver was so rude and told i am getting late. And immidiately i got a message that your ride cancelled and i have to pay inr 15/-. But that driver did not come to pick up location and cancelled the ride for which i did not get any other ride. And i suffered.
Please resolve this as soon as possible. Otherwise why i will use service again. I will pay money and i ll suffer.
If you will not solve this issue i will go for other service.

Thanks
Truptimayee prusty