Uber India — They refuse to delete my account | |||||
When i signed up for the first time itself, uber india disabled my account saying i am aless-than-ethical customer. I do not understand how. I have not tried to use any of their free rides nor have i sent free ride codes to anyone. Since they suspect my honesty, i have no reason to believe in uber's honesty. Therefore, i asked them to delete my account. However, i only got a form response as follows: "hi, I am afraid i do not have further info as this is a system generated flag with no manual intervention in the process. Our system is the same across the 300+ cities that we operate in. It flags suspicious accounts and disables the application of promotions on these accounts and in some cases even cuts off access to these accounts. You will appreciate that these security features need to be built in to prevent misuse of our services and to prevent users from creating accounts for the sole purpose of taking free rides. You might not have had that intention, however, the system cannot differentiate between the two situations and frankly, there really is no way for anyone else to distinguish the two either. I am afraid i really cannot be of any more help with this than i already have." I am worried that uber may sell my information (Email and mobile number) to other telemarkeeters. I would like to have them delete my account. I need your help! Was this information helpful? | |||||
Uber India customer support has been notified about the posted complaint. | |||||
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