Uber India — till now not received accident insurance

Address:

560037

Me, my mother and my mother in law met an accident due to driver mistake and in that accident my mother got her legs fractured and my mother in law got her hands fractured. We came to know that the driver who was driving the car was not having any driving licence. We made serveral calls to uber and registered our complain that as the driver not having the driving license, we are not able to get the insuranc amount. We tried reaching for help to uber but they are not taking any responsibility. I have the fir number and details of the driver. I have to pay around 2 lakh and still my mom is not able to walk properly. My mom has lots of dependencies in the family. If driver is not having the licence then why the driver was allowed to take our trip. I need the money which i spent in the operation and medicines. Uber has to take the resposibility. I reached higher management also but uber just ignored our request. Uber license should be cancelled. Even i was carrying when that accident happened, the accident happened in january 2018. Still not ablle to understand why uber is not taking resposibility

Please help me and get uber take the resposibility as they have sent the driver not having the driver license.

The accident happened on the way to airport near hebbal around 4 am morning.

Thanks,
Karishma gupta
[protected]