Uber India — Trip cancellation charges levied without booking confirmation

Address:

Mumbai City, Maharashtra, 400063

I tried booking Uber today to go to Gorai-2 from Oberoi mall. But didn't get any booking confirmation and was sent with a message saying my booking couldn't be completed. So I booked an Ola and travelled. Meanwhile as I was waiting Ola driver, I got a call from one driver asking for place of pickup. He happened to be from Uber which I came to know after I receive another call from Ola driver. I did not get any number of this driver from Uber nor a booking confirmation. Still cancellation charges of 60 rs were levied on me
I want same to be refunded

Thanks

Vinayak Samant
[protected]