Uber India — trip fare issues

Address:Khordha, Odisha, 751006
Website:www.uber.com

I took a an uber cab for a ride of about 10 kms on 31st of may, 2018. At the end of the trip, the driver's device displayed that the trip fare amounted to rs. 172. I paid the required amount but when i received the bill receipt in the uber app, it showed the trip fare amounted to rs. 152. I dont understand how did this difference of rs. 20 arise. When i complained uber via email i did not get any satisfactory response. They said that the extra cash of rs. 20 paid to the driver is out of the uber system and hence it cannot be resolved in any way. I am very dissatisfied by this.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5905
    Pending
    0
    Resolved
    182
    View all Uber India contact information