Uber India — trip issue

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	Uber

I booked an uber on 23rd november around 11:30pm. The driver came to the pickup location hitech city (N convention) and he did not start the trip and was asking me to cancel the it just because my drop off location was at hapsiguda. I almost waited for half an hour for that man to arrive at my pick up location. And i was lucky that day because my friend ws there with me, what if he is not there?
I would