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[Resolved]  Uber India — trip started and ended without the passenger, and got billed for that

I had booked the uber auto on 18th nov 2019 at around 12:45 am from the destination: lido mall, swamy vivekananda rd, halasuru, bengaluru

To: sr layout murugeshpalya, banglore

And the expected fare was around between rs. 130-170 as shown by the uber app

But the driver started the trip without me from the location: "magrath road" and ended at "shanthala nagar, ashok nagar", for which i charged 568.25 (Card payment still pending). I am yet to pay the amount, but without paying the same i won't be able to book a new ride. So i will be forced to pay the amount for which i have not taken any ride, in case i want to book uber again.

Screenshot attached against the above details

I worst part is uber doesn't have any customer care number for india.in other countries, it was due to govt regulations.

I ended up taking a bike ride from rapido (Screenshot attached)

I raised an online complaint with the uber, but no response from them.

trip started and ended without the passenger, and got billed for that
trip started and ended without the passenger, and got billed for that
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Complaint marked as Resolved Nov 18, 2019
Got the refund
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