Address: Uber | Website: Uber.com |
Hi,
I'm writing this to inform you that last year on 13/dec/2021 I had a ride. I chose an online payment option but could not pay due to an internet issue. I paid in cash. It is very much understandable that the driver would never leave me without payment.
Thereafter I didn't use Uber. Till now, I was tring booking a cab and i found that it is asking me money got my last year trip
Trip is old and iam not getting any help from uber.
I have already paid that amount in cash to the driver otherwise driver would not leave me without payment.
But anyhow that payment was still pending in the Uber app, not deleted from the app from your end after driver confirmation also.
From the Uber app, the customer support team is saying that they are unable to adjust it as it is 90 days older trip.
Now tell what should i do? should i close the uber forever.
Hope I'll get relief and a prompt reply.
Above all, there is no contact number for customer support which is a very pathetic system.
I request you kindly remove the charges so i can use the app again.
I paid the amount in cash to the Driver when Online payment from my HDFC credit card was declined due to an internet issue. The driver agreed to take the cash amount. I paid in cash. So the charges you are asking unreasonable.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Thanking You
Yours faithfully,
Harshit bhardwaj
[protected]
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