Uber India — Uber came late and can't drive

Address:Kolkata, West Bengal, 700039
Website:UberIndia

My uber came 12 mins later than the estimted time of arrival which was 10 mins. So i had to wait for a total of 22 mins for my uber in 37 degree celcius on the road.
On the way he took wrong turns, got in the way of another car and hit a guy. And drove like its his first day at the wheel.

Im 30 mins late for work even when i booked it 20 mins earlier.
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Configured new account in one and switched to new mobile... My account is blocked and customer service is stating some violations...

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