Uber India — Uber charged me Rs. 429.54 illegally

Address:

kolkata

Complainant- Taruna Audhya( email: taruna.[protected]@gmail.com)
Date of incident: 21/03/2021 & 18/07/2022
Description: On 21 March 2021 Uber was booked from the pick up location. However, uber driver cancelled the trip after asking for the destination. A second attempt was made for booking Uber. This time it was done and Rs. 315.54 was paid via my Credit card ending 0504.
Later on on 18/07/2022 when i travelled by Uber it charged extra Rs. 429.54 as unsettled amount for the trip on 21/03/2022. However, on 21/03/2022 only one trip was taken and Rs. 315.54 was paid by Credit Card. Uber unwilling to share the trip details of 21/03/2022 saying it is too old. The source and destination would prove that one trip was cancelled and the 2nd trip was undertaken.
Possible resolution: Uber must refund Rs. 429.54 as illegally collected.