| Address: | Bangalore, Karnataka, 560029 | | Website: | www.uber.com |
I have been cheated by deducting more than 4 times the normal fare under Uber POOL on Monday 9th Nov. This is shocking that Rs 500 + got deducted without my consent as I was expecting the POOL to cost around Rs 60. Why had Uber deducted this amount without my consent and I would need a refund at the earliest. I checked for Fare quote and Uber Pool doesn't have any option to show fare quote so why are customers being cheated.
Surprisingly UBER customer support is not responding as this is a bug in their application for UBER POOL. It would always show 7Rs per KM however in the background even though the user is not prompted to accept for any surcharge it is deducted without customers notice.
UBER do not have customer support contact number shared, good reason to cheat customers and do whatever they feel like. This company should be banned for its cheating nature and penalized. They and not trying to help customers who are left at the mercy of their fraud system and unprofessional drivers.
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