Uber India — uber credits for 4, 800 rs not able to use

I am not able to use my uber credits for last three months and the customer care agreed that there is a bug and not able to solve it. They keep quiet for a month and suddenly they call and ask the issue and tells some basic trouble shooting and they keep quiet again. This is frustrating. If there is no way to resolve please share at least the address for uber india where i can legal a formal legal notice. I am a lawyer so it shouldn’t be a big deal for me to send a notice. Call me at [protected]. Also, some customer care executive asked to delete the account and use ola. Some don’t even understand english. Uber’s customer care is the worst in india at present and if it continues like this very soon you will be out of the market.