Uber India — Uber driver scammed me. He's not giving me my money back.

On 13-Apr, I booked a cab around 4:30 am from my home in Sohna to New Delhi railway station PaharGanj Side. After the pickup, driver told me I'll have to pay Rs 90 for Sohna toll which I did. After reaching Delhi he dropped me away from the station as per his convenience at AjmeriGate side instead of PaharGanj. Now the fare for ride was Rs 972 which is paid him via UPI. The money got debited from my account but due to some technical issue the driver didn't receive it so he asked me to try again. I paid Rs 972 again via UPI and the same issue happened. I told him the money will definitely get credited but then he asked me for cash instead. Since I was getting late for my train thanks to his far-away drop, I paid him Rs 800 as this the only cash I had with me. I took his mobile no. and requested him to return my money once he receives it. He also promised that he'll give me my money back.

On 15-Apr, I got confirmation from my bank that money has been transferred in driver's account. I immediately called him and asked for my money, he then started misbehaving and talking rudely. He told he's busy and then hung up on me. Since then he's not taken my call at all. He's just sitting on my money. Such a dishonest and liar driver he is. In total I paid him Rs 2834 for the trip (90 Toll + 972 UPI + 972 UPI + 800 Cash). I want my remaining money back i.e. Rs 1862 (90+972+800). Is Uber fine being associated with such a driver who is being a nuisance to the riders and misbehaving when they are asking for their own money? Uber driver name is Naseem Katariya, his Vehicle no. HR55AC4710 and his contact no. is +91-[protected]. Pls help me with this. I want my money back by any means.
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Apr 21, 2022
Updated by Manish_R
Trip details added

May 07, 2022
Updated by Manish_R
Still no response or resolution from Uber.
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