Uber India — UBER has charged me for AC CAB and Non-AC cab was provided

Today 11/Mar/22, morning UBER driver told that AC is damaged.
I informed this to UBER support to review my fare (Screen snap attached) as I am paying for AC charges but I got Non-AC CAB, which indicted UBER is charging for the service which I am not getting.

UBER customer care responded they will make a note against driver partner.
Then I messaged UBER that, it means UBER is charging consumer for AC even if consumer did not got AC service. Still UBER care responded they will make a note.

Now as a consumer, I want UBER to adjust my fare equivalent to non-AC, and also give harassment penalty/Fine of Rs.5, 000/- for wasting my time with UBER CUSTOMER SUPPORT team.
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Mar 14, 2022
Updated by [email protected]
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