I am a regular customer o[censored]ber India. Recently I have been observing that Uber is charging some additional amount as 'Previous unpaid amount' for my recent 3 trips. Each and every time I had paid that additional amount even knowing that its wrongly claimed by Uber. But again yesterday (08.06.2022) they claimed INR 13.30 as unpaid amount. The details are as below:
24.05.2022: Actual ride amount INR 361/- (paid by cash), after that, it showed an amount of INR 45.11 as unpaid amount, which I paid by Credit Card on the same day.
08.06.2022: Actual ride amount 110/- (paid by cash), after completing the ride it showed an amount of INR 13.79 as unpaid again, which I have paid again by Credit Card on the same day.
08.06.2022: Actual ride amount INR 106/- (paid by cash). But after completing the ride it's showing again an amount of INR 13.30 as unpaid.
Why Uber is cheating the customers in this way? Is it a new strategy to earn more in some wrong way as Uber is already used to do?
I want all my extra paid amount back to me immediately, otherwise I will escalate the issue further.
Thanks and regards,
Santanu Sengupta Was this information helpful? |
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