Uber India — Uber India I paid cash for my trip but shows outstanding. It does not let me ride further.

I had made a ride on 15 August 2022 from my friends place to my residence, and the trip got over at 6.29 PM. I paid the driver Rs. 695 for the trip.

After few days when I opened my Uber app to take a new ride, it showed that the said trip's amount is outstanding & I need to pay the amount to proceed further.

I had not opted for any online payment & have chosen for COD.

This is not the first time I am facing this issue. I had faced similar issue in March month of this year.

Kindly note that this is highly inconvenient for me as even after making the payment by cash. I am not being allowed to take further rides stating that I need to make payment.

It keeps blocking my travel each time but reminding me to pay.

The trip payment still stands outstanding and this needs correction for me to avail your service.