Uber India — Uber package delivery boy has lost my parcel

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel. He even didn't realize that the parcel which he was carrying on his bike had been lost so far back.

The strange thing is Uber has not given a bucket or basket to carry any parcel where he kept the things and the delivery boy didn't deny to pick the parcel even though he already knows the parcel could be lost or misplaced between the route.

I want my parcel back or I've to claim to get a refund. As that parcel's cost is 60K so I need that money from Uber or a delivery person.