Uber India — uber taxi charged me and took someone else

Indiguns101

from Gurgaon, Haryana

Address:	110016
Website:	www.uber.com/en-IN

I have already shared details with uber support through email twice earlier. Yet no action has been taken.

I was waiting for the uber as booked at the t3 airport arrivals, delhi at 1 am. The driver took someone else and went away. His cellphone was not reachable before, during or after the trip, and despite reporting this fraudulent behavior twice, uber has not even responded.

After waiting for 20 minutes, and inr 174 charged by the driver (The estimated fare to my destination was 426, i had to finally call another uber at the same origin as earlier. This should have automatically raised a red flag. Instead uber is not even responding.

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Uber India customer support has been notified about the posted complaint.

Oct 08, 2017

Updated by Indiguns101 UBER Delhi support is committing fraud..

I have already shared details with Uber support through email TWICE earlier. Yet no action has been taken.

On 6th Oct, 2017, after a nearly 18 hour flight, I was waiting for the Uber I had booked at the T3 airport arrivals, Delhi at 1 am. The driver took someone else and went away. His cellphone was not reachable BEFORE, DURING OR AFTER the trip, and despite reporting this FRAUDULENT behavior twice, Uber has not even responded.

After waiting for 20 minutes, and INR 174 charged by the driver (the estimated fare to my destination was 426, I had to finally call another Uber at the same origin as earlier. Given the same point of origin was on the next Uber trip (same id) within 20 mins, an automatically generated red flag should have come up. Further, both the origin and the destination show up to be T3 airport and the T3 arrival road.

Yet, Uber is not even responding.

Oct 08, 2017

Updated by Indiguns101 Errant Cab driver's name - Ram Shekhar..
His number:[protected]

UBER Delhi support is committing fraud..

I have already shared details with Uber support through email TWICE earlier. Yet no action has been taken.

On 6th Oct, 2017, after a nearly 18 hour flight, I was waiting for the Uber I had booked at the T3 airport arrivals, Delhi at 1 am. The driver took someone else and went away. His cellphone was not reachable BEFORE, DURING OR AFTER the trip, and despite reporting this FRAUDULENT behavior twice, Uber has not even responded.

After waiting for 20 minutes, and INR 174 charged by the driver (the estimated fare to my destination was 426, I had to finally call another Uber at the same origin as earlier. Given the same point of origin was on the next Uber trip (same id) within 20 mins, an automatically generated red flag should have come up. Further, both the origin and the destination show up to be T3 airport and the T3 arrival road.

Yet, Uber is not even responding. #Shame_at_U_Uber #Fraudulent_Uber #Customer_Cheating_Uber