Uber India — uber taxi did not arrive

Address:	Mumbai City, Maharashtra, 400053
Website:	UBER

We booked 2 uber xls for dec. 6th. 5:45 am for airport ride. We were heading to assam for a family wedding. These ubers were booked from the night before and we have confirmation emails. These cars did not show up and we got no cancellation emails or calls from them. We waited till 6 am then my brother dr. Greesh lillaney and sister in law anjali lillaney who are both senior citizens and the grooms parents got nervous as hell and started to panic. We all ran on the street frantically looking for taxis. We finally managed to hire 2 local cabs and got one small uber. We were extremely late to the airport and almost missed our flight. My sister who was with us has had spine surgery and is since been in pain from the frantic running. The grooms parents due to stress and anxiety suffered blood pressure and breathing issues and were ill for days to follow. Our family has been very upset and have been visiting doctors ever since. I would like to sue uber for damages for the distress we have been caused. I would like to know what you are prepared to do to compensate us for this ordeal we have been thru failing which we will consider hiring attorneys and making this a public matter. I am happy to provide you with uber confirmations and boarding passes for the same date and time as mentioned above. Awaiting your response