[Resolved]  Uber India — Uber unjustly charged UP State tax even though pickup and drop within Delhi

Address:

New Delhi, Delhi, 110030

Dear Sir/Madam,

I had booked an Uber taxi on 29 April 2017 (9:14am) from Eastend Apartments, New Ashok Nagar to Lado Sarai. Both the pickup and drop locations fall within New Delhi. The pincode of New Ashok Nagar being 110096 (a Delhi pincode). The same pincode can be seen on the invoice as well (attached).

At the time of booking, the app showed the ride cost estimate of about Rs.220/-. However, upon completion of the journey the bill showed Rs.331/-. Close scrutiny of the receipt revealed that I have been charged a UP State Tax Toll. Uber has unjustly charged me Rs.100 UP State Tax Toll even though no such tax was paid or even had to be paid by my taxi driver. The location is evidently in Delhi, it can be seen in the map on the invoice too.

I request and expect a refund at the earliest.

Thank you!

Sincerely,
Kunal Bharat