| Address: | Pune, Maharashtra, 411014 |
I had made an booking in uber xli for Maruti ritz by paying 30, 000/- on 26/11/2018, by debit card and as per your consultant (Mr. Abdul) it takes an week to create a Uber driver account but unfortunately after week your consultant denied to create my account because in background verification process they found a (Chotu Shaikh] person have some criminal record in my location, (borate wasti kharadi) which is an very bad excused by your consultant and i have to submit police verification form, but this process takes minimum 1or2 month to get complete so i requested your executive for refund and he told me he will process immediately [6, 12, 2018) and 1500rs will be an charge for background verification which i think a big fraud which you guys are doing with us, because i dont have any criminal background and just because a person which is not even my friend (unknown Chotu Shaikh) have criminal background you guys are denied to provide me vehicle in xli, so what kind of background verification you people are doing and taking charges for ???, if that person is having same last name in that case it was some how acceptable, however i agreed with that and told your executive to process refund of the rest amount 28, 500/-, but still i didn't get any updates from your consultant and most of the time i found his number switched off, 2day before also i had word with him and he told the same thing he is processing immediately but unfortunately the same no response till yet,
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