| Address: | Kolkata, West Bengal, 700026 |
I took an uber pool from lake market on 15th july. Driver name: rajeshwar. My estimated fare was rs 160. The driver was extremely rude and even when i talked nicely about route and location, he was either ignoring my questions or replying in a very rude tone. He was incompetent in driving and succumbed to the jam even when the left side of the road was empty. I had to travel to salt lake sector 1. I was getting late for my show at rdb so i requested him if he can drop me midway at chingrighata so that i can go directly there and not via my sister's place (Sector 1). He refused!!! I didn't know i can't board off in the middle of the route. I then constantly kept on asking him where can i board off. He remained silent (While i was politely repeating my questions) and sometimes drove with eyes closed!! The shortest route is via karunamoyee but he told he can't go via karunamoyee. I am very sure i didn't hear any new passenger request till then. He took me to an off route to apollo where he got a new passenger request. He didn't take the cab and by that time, i was way beyond my patience! My net wasnt working so i couldn't stop the ride. He wanted to take me via mani square and the longest route possible but i just had to leave. Suddenly, he told i can (By that time he was done stealing my money). He stopped the ride and my fare was rs 208!! He forced me to pay that amount and since i didn't have time, i just took a picture of his phone's screen and kept it as a proof. Now, uber is again showing 177 in the receipt. Firstly, the driver charged around rs 40 extra, secondly uber has charged rs 10 + rs 40, i. E rs 50 extra in the name of a long route. The driver didnt receive any ride request and deliberately took the longer route. On top of that, my entire ride was wasted as i didn't even reach my location, thanks to the driver again. I want my 208.35 rupees back, along with justice.
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