Uber India — unable to contact uber driver / customer care for 30 minutes
R
rajupnaik
from Mumbai, Maharashtra
I had booked a uber vehicle from rcp ghansoli to thane on 31.07.2017 9.30 pm. I was unable to contact the uber driver as his mobiile was coming engaged for 30 minutes.in the end i hired a rickshaw to thane. This is very unbecoming for such a reputed company. To make matter worse there is no costumer complaint phone number to lodge our protest. After i took a cab th driver picked up the phone and said he did not receive our call. This is very serious and make me think twice before booking uber for journeys. I feel like unistalling the uberr app. I might do the same
Pls ensure this is not repeated
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