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Uber India — Unable to upload promo code due to uber system error

Address:Kolkata, West Bengal
Website:Uber India

I went on uber today morning during their high surcharge time. I got a promo code KOLOFF by their msg. I tried for several hours to upload the code during bookingof my trip from Raipur Kolkata84 to Joka trum depot Kolkata, but unable to upload due to their system error. I had to pay full charge instead of 50/- off due to their site problem. I am requesting here to return me the discount amount by the company.
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I have booked uber taxi from JB Nagar to Santacruz- west Mumbai. under Pooling. But the fair indicated 93.81 instead of 49/-. You are requested to kindly rectify whether I have been wrongly charged and if yes arrange to refund the excess charge of Rs. 44.81.
Expecting immediate response
Thanks
David Samson
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