Uber India — unauthorised toll charges

Address:

Delhi, New Delhi, Delhi

I had availed Uber cab on 5th July from karkardoma Delhi to Vaishali, UP for which only 1 UP toll should be charged, however Uber has charged 2 tolls of Rs 231. On questioning, they have denied sharing toll receipts and stated that extra charges are to compensate driver partners. Why should Uber charge from customers to compensate drivers? I had made multiple request to Uber to share receipt but they have not shared as they do not have. Also between Karkardoma Delhi to Viashali Up there is only 1 toll applicable for UP, so how can Uber charge MCD toll for Delhi and UP tax?