Uber India — uncharted billing on rides

To,
Whom ever it may concern

I, the undersigned was charged rs.63 on[protected] for a uber ride that i had booked. I regretfully state that the driver had failed to reach the point of pick up even after 10 mins of delay and after repeated calls to him.

I had to wait for him during that time and after failing to understand why he hadn't turned up at the pick location, i had to avail other means of communication.

This is highly irresponsible o[censored]ber india to bill their customers on account of default by uber drivers. I request you to look into the matter and kindly provide appropriate redressal for the same.

Chiranjeev gogoi