Uber India — Unethical and Dishonest behaviour

Uber India — Unethical and Dishonest behaviour

P Prasun Bhuit from Ranchi, Jharkhand

I booked a cab today. The total cost showing was RS 289. The cab was 15 minutes away from my location, but the drier started the trip at once. After arrival, he told that he started the ride erroneously. The after going to a few kilometers (approx 30% of the total ride) he told that the brake is not working, so i have to terminate the ride and booked a new ride to reach my destination. I have to pay Rs 184 + Rs 220 that is the Rs 404 for the total journey, whereas original single ride was estimated to be Rs 289. This is ridiculous and utter unethical dishonest behaviour from your driver. Details of the ride is stated below 1. From Bidhangarh Post Office to ITC Limited. 2. From SER Postoffice to Garpar Was this information helpful? No (0) Yes (0)
Uber India customer support has been notified about the posted complaint.
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Comments

niharika12345

from Delhi, Delhi

We should ask for the reason before charge canceling charge .Many time driver denied duty but it charge from your end.Some driver highly unprofessional they refuse for coming to the location and tell us to cancel and it also charge from your end .Take some regarding this issue many people face this issue.