| Address: | 560051 |
| Website: | www.uber.com |
Dear Sir / Madam
I had booked a trip with UBER and i got confirmation for UBER accepting the booking @ 05/05/2017 23:00 hours. I called the driver at 23:01 Pm, He said the will reach in 5 mins and he asked me where is the drop, I told him its near Indian Express near Cunningham it was just 3 to 4 km and the amount was just 80/-. At 23:00 hours onwards i was waiting for the cab with my wife and 1.8 year old son in middle of the road. Is this the right way to behave with a customer.
I am waiting for a reply from ( UBER ) If i dont get a proper reply for your end i will legal action against you ( UBER ) For not fulfilling a customer service and causing inconvenience to a family. I am Attaching the screenshot of the calls made. I Hope you will take action and reply soon.
I should be Compensation for the trouble caused by your driver and been stuck in middle of the road for 30 minutes at 23:30 Pm.
Hope you reply soon.
Phone call List
1st Call @ 23:06 ( Switch Off )
2nd Call @ 23:07 ( Switch Off )
3rd Call @ 23:07 ( Switch Off )
4th Call @ 23:08 ( Switch Off )
5th Call @ 23:08 ( Switch Off )
6th Call @ 23:09 ( Switch Off )
7th Call @ 23:10 ( Switch Off )
8th Call @ 23:10 ( Switch Off )
9th Call @ 23:12 ( Switch Off )
10th Call @ 23:20 ( I Canceled the Booking )
11th Call @ 23:49 Phone was ringing but no Answer
12th Call @ 23:50 Phone was ringing but no Answer
13th Call @ 23:51 Phone was ringing but no Answer
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