Uber India — unethical behavior from uber drive mh 04-gd8264

Address:

Thane, Maharashtra, 400605

Yesterday dated[protected], i have book uber mh04-gd8264 from kharigaon to kalyan. Started driver has confirmed that he is ready and my family were waited on pick up point. When we are called to uber driver vijay/anil on mobile - [protected] but he not pick up the phone. My mother (70 age) was waited more than 1 and half hour and tried to call him continuously but this guy (Driver vijay) not attended call or response. Due to this my mother feel tired and immediately we visited to clinic and admitted. For this issue only uber driver vijay is responsible.
Request you to please take necessary action on this guy for future.