Uber India — unethical behaviour/rough attitude of cab driver

Address:	712258
Website:	UBER CAB SERVICE AT KOLKATA

Please be informed that yesterday, 30/09/2017, at around 22 hrs. I booked a cab no. Wb04 — 9573 through uber apps from hatibagan kfc., opposite to hatibagan market at shyambazar areas for a ride to uttarpara, hooghly but surprisingly the cab driver named ashraf, while contacting, told me bluntly in hindi language "mai abhi barrackpore me hun, isi liye hatibagan jana mere liye namoomkin hai" (Quoted). This was a complete lie on the driver's part as it was showing in the apps. Map that the said car was parked in front of one mig. Apartment in r g kar road, shyambazar which is very near to hatibagan and also it was showing that the arrival time is 10 minutes. On contacting, the driver replied with a very rough language by denying the fact and told me "aisi hai to aap chale aiye r g kar road pe. Ride cancel kar dijiye." (Quoted) by this way the person (Driver ashraf) had denied your transparency and made it a point that your system is a lie and misguiding.

Also, i had to pay rs.50/- extra to driver satendra of cab no. Wb04 — 0792 due to the cancellation only for the dishonest attitude of a cab driver who happens to be a representative of a reputed cab service operator like uber.

You are requested to take stern measure against the person.