Uber India — unfair charges-illogical customer care

Address:	Pune, Maharashtra, 411033
Website:	www.uber.com

Uber charged me for faults in their mapping system. I was charged rs.50 in excess when i booked through uberpass.
My fault - i asked the driver to drop me at the front gate of my office when uber mapping system was showing the drop location as the back gate (Exit only).
The funniest part is that to reach the back gate i had to go 1km extra. So i was literally charged extra for saving my time, the drivers time and fuel.

I understand that computers can be faulty at times. But when i contacted customer care the human (I assume) gave me the same script. What is the point of having a human out there is the don't understand logic?