Uber India — Unfair charging system

Address:

Gurgaon, Haryana, 110070

I had opted for the UBER Pool option to travel to JNU. UBER in Delhi has a promotional scheme wherein all ride within 8 kms in the POOL mode are priced at flat 49 Rs.
I had travelled to JNU on 30.04.2017 and the distance was shown as 6.79 kms and I paid Rs. 49. However, when I travelled to the same place on the same route yesterday i.e. 7.05.2017, I was charged Rs. 139.46 and the distance was shown to be more than 8 kms.
I have contacted the company but received no response. This is clearly fraudulent and deceitful business practice. I had opted for UBER only because the price was to be 49 Rs, had it been more I would have chosen the auto. In such conditions, I request that the company compensate me for the loss caused.