Uber India — unfair practice by the uber driver

Address:

Chandigarh, Punjab, 160011

My name is ashish from chandigarh and my registered mobile number is *. I am writing this e-mail regarding the unfair activities being done by the uber drivers in last few days. I would like to inform you that the drivers cancel the pickup request after accepting the request. I came to know from one of the drivers that the cancellation is being done just because the drop location is not they preferred location to do so as they will not get pick for their next trip.in both scenario the cab driver cancelled the request. I had to wait for 27 minutes and 19 minutes for next driver to pick up respectively.

I would like to understand that why the cab drivers do this such things with the customer. Please look into this matter which is quite serious. If you look my records, i am frequent traveller o[censored]ber. This such kind of servicers is not acceptable from such a big multi billion company. Kindly take my request seriously before i take any legal action against the services.

I have attached the screen shots as the proof for both the drivers along with their name, taxi number, date of journey and the preferred location of drop.

Kindly have someone to revert on this issue.

P. S this is 2 such issues which i have proofs. Otherwise it happened multiple times when my wife booked her cab from her registered mobile number and it is concern on women’s safety as she had to wait for this such scenario