Address: | Kolkata, West Bengal, 700053 | Website: | www.uber.com/en-IN |
I booked a cab with uber from wood street, kolkata to tollygunge circular road, kolkata. While booking i got the fare as rs. 99. After the trip was collected i was asked to pay rs. 389. On complaining to the customer care, they came up with justifications like my pickup poin and drop points where different. On countering, they cam e up with the route taken. Again on countering, they said that while booking it was rs. 99 but due to surge it was rs. 389. It is deception and cheating when propose a fare and change it without the consent of the rider.
Even on repetitive request they denied revising the bill. Request you to look into this concern Was this information helpful? |
Post your Comment