| Address: | Bangalore, Karnataka, 560066 | | Website: | uber.com |
Hi,
I have been facing this issue very oftenly, While booking a ride it shows estimate of Rs. 52, but the end of the trip bill is different. Huge difference twice or even more than thrice some times.
03rd Jan trip - while booking 52, but the end bill reflecting is 76. Where as driver collected Rs.100 in cash and apart that 76.91 is deducted from my credits. So total paid amount is Rs. 176.91 for the trip shown as Rs.52. I have reported the issue, that helpdesk horrible. No one is trying to look in to the issue. Simply for the shake of meeting SLA replying the same again and again. I am exhausted with the conversation, finally just an hour back agreed there is a issue. But they can't help. Instead of taking action, they are blaming us.
Driver Number: [protected]
Vehicle Number: KA446143
05th Jan trip: While booking shows Rs.52, but the driver shown me bill of 130 and collected cash of Rs.130 and also 26.09 from my credits is deducted. Actual bill reflecting is 52 only. but my total paid amount is Rs. 130 + Rs. 26.09 = 156.09.
Driver Number: [protected]
Vehicle Number: KA04AF9822
Kindly I request you to take serious action on these drivers and provide me the refund of excess cash collected.
If it can't be resolved here, then i will escalate it to next level.
Thanks,
Rajesh Was this information helpful? | 
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