Uber India — Upfront fare difference & time calculation is incorrect

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

Not sure why? But off late all the trips are being calculated incorrectly.

These trips are for my office, hence their has been no change in the pick and drop location; however whenever i logged complain i get a response in 1 set performa about reason for higher upfront fare is due to change in pick up and drop location & gprs route not folled - which is certainly not the case.

I also undertand the travel dynamics, i am ready to pay if i take a different route to avoid traffic; but certainly not beacuse of miscalculations.

The bill generated are incorrect:- the travel time mentioned in each bill is much lesser than the billed amount; on the top of the bill it states clearly the start time and end time; however in the recipt down below their is a mention of much higher travel time. I have checked all the bills.

Below are the dates which had wrong calculations

31-may, 1st, 5th, 6th, 7th, 8th & 9th june - 2 trips each day.
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Uber India customer support has been notified about the posted complaint.
Jun 09, 2017
Updated by renubedi
missed to share my contact details :- Renu Rathore-[protected]
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