Uber India — Upfront price showed rs. 68 for 6, 7 kms but rs. 521 deducted

Address:	122002
Website:	[email protected]

HI

Yesterday I travelled from Star Mall (Sector-30) Gurgaon to Sector-14 which is about 6-7 kms. Upfront price showed Rs. 68 and I booked the ride.

However, after completion Rs. 521 was deducted from my paytm account.
I have addressed the compliant couple of times now. But no resolution.

I will file a customer complaint if the issue is not resolved. Uber i heard has the best customer service but this is really pathetic.

Request you to please help and refund my remaining amount back to paytm.

I am also attaching the screenshot o[censored]ber receipt. As you can see in the screenshot, its showing 38 kms in just 17 minutes. Actual distance travelled was just 6-7 kms.You can also check the initial and final location and make your calculations but I need my money at any cost ASAP.

My Name: Vibhor Mehrotra
Email id: vib.[protected]@gmail.com
Phone: [protected]

Driver's name: Amit
Travel Date: 4th June