| Address: | Delhi |
| Website: | www.uber.com/in/en |
I booked a package delivery today i.e on june 06, 2023 3:51 pm, the rider mr. tarun was assigned to it and taken the duty. after arrival at my location, i told to mr. tarun below points very clearly multiple times:
1. i have made the payment online (maine payment online ki hai)
2. i have made the payment online via paytm. (mere paytm se paise kat gaye hain)
3. temporary hold has already been put on my account and payment got deducted already for that. (unhone temporary hold bhi lagaya tha jiske liye maine 22 rupee extra pay kiye the to complete 100 rs. hold)
4. i had shown the payment receipt by uber to him (dekho ji payment receipt bhi aa gayi hai unki.. ab payment huyi hai tabhi toh receipt aayi hai).
he continuously argued with me with below lines:
"nahi nahi bhaiya paise nahi aaye"
"yeh aise hi hota hai likha aata hai bas paise nahi aate"
"aap payment kar do"
"aap mujhe paytm karo geeta ke naam se aayega"
"jaldi karo"
"ek duty pe aur jaana hai"
& told me his payment upi number, so after his unnecessary, forceful and rude compulsion, i had no other way to deal with that situation and neither i had any phone number o[censored]ber support to tell the situation to them so, in compulsion, i made the payment to him via bhim upi se payment mujhe karna pada via transaction no.[protected] time: 6 jun, 2023 4:37 pm.
the inr 96 is not a huge amount but the main reason of reporting the incident is,
1. his method of asking payment out o[censored]ber
2. the way he do forceful compulsion to make payments on his number (geeta bank account).
3. not listening to the customers in any manner.
4. he demands money out o[censored]ber and creates hurry in customer's mind by saying "jaldi karo" "jaldi karo".
5. the mechanism he used to trick the money was forged, cheat, fraud and unavoidable to the concerned govt. departments.
the entire experience was not healthy for any customer and his nature based upon above grounds can steal the money from any customer o[censored]ber and sign of mental harrassment. he was trickling me to get the money without understanding my point with his forceful behavior.
i do regular transactions with ola, uber, zomato, swiggy & these kinds of cases are generally very rare but unavoidable.
kindly inform, if any rider demands money out o[censored]ber, how to deal with those cases and where is your urgent helpline? on what phone number customers can discuss for such cases with you immediately on urgency?
we're waiting for a material response from your side!
thank you,
mr. singhania
Was this information helpful?
Post your Comment