Hi!
I took a ride in jaipur at 16. Oct 13.11. Expected cost 106rs. My start point was near shop and end in the garden. After i arrived to gardens, i moved inside and was walking. After some time i've received sms stating charge 823rs. I was shocked. I checked my ride details.in this details i found that driver was at amber fort. But this is mistake, i wasn't there. I was sitting in the sisodia rani ka bagh!
I wrote complaint to the uber immediately. But nobody have still answered me!
I was not aware that uber india permits drivers to change destinations without passenger will! Uber russia request direct changes from passenger to change destination. So i never check that driver completes ride!
Since uber states they answer complaints in 24h, i have to escalate to government department tomorrow (After 3.5 days of waiting). I'm sorry but there is no another way to make things work.
Guys who read me, please escalate your conflicts because you are living in great country and this kind of service discredits it completely! Because it is simple scam!
That's in your power to makes things work. I'm living here about half a year and most of services i had deal with didn't make anything until i escalate problem. Look, it is only 2% of solved issues! That's a real shame!
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