Uber India — Without drive charged

Address:

560076

Dear
I am uber user fast 4 months, I have book the cab at 4:2 pm, driver name is gangadhara, Mahendra verito cab, his mobile number ([protected]) not ready pick my call either not bothered to call me, since I have waited for more than 30 mints.I was suppose reach my destination by 4:30 to my office, I was trying to book another cab, but there is no option to book another cab without cancelle first cab, so if cancelled it's charge me 50 rs without drive and without my fault, I charged for 50rs, pay my money back or give me one free drive.

Regards
Kavana hari