Uber India — worst drivers

On 29th june 2019. Hyderabad. Borabanda. I booked a cab to airport for my parents and the cab came 10 mims late. My mom is an handicapped, she cant walk properly. There was a slope outside the gate, and the car would have easily came inside if the bloody driver would have tried. But he was very much rejecting our request of bringing the car on the slope. Finally he did not fulfilled our request even after asking so many times. And pathetic part is, he just took the car and went away just like tat. My dad is 65 yrs old and he ran behind the car. Even then he din stop the car and he went away. This kind of driver uber is having. Very bad luck that i din note the driver's number and name or else i would have escalated this thing to a very high level. Uber is known for its best customer service. But i would say no its not. Ola is costlier than uber but even though they serve the customers better. Have booked many old cab, and they all havr come inside the gate and picked my mom by seein her condition. But this uber guy was such a disgracful person i have ever seen. I ll try not to book an uber cab hencforth in future.