Uber India — worst experience due to unprofessional driver

Address:

Gurgaon, Haryana, 122001

Hi uber india, this is my worst experience ever. I booked uber hr55x8997 driver name: sunder around 4.10 pm. The driver said he is reaching soon to pick but hasn't came. Called him many times and but after a first call he turned off his phone. He never called me but i tried so many times. He has kept us waiting for almost 30 minutes. If he does not want to do the trip, he could have told it. Why is uber keeping such a driver who is very unprofessional..
Enclosed the screenshots of booking details for your reference and please take necessary action against him.