| Address: | Bangalore, Karnataka | | Website: | www.uber.com |
Yesterday, I had a worst experience with Uber.
The driver was very rude. Initially he delayed by stopping his vehicle to fill air, to which I told him that he must make the vehicle fit before taking any passenger. He replied to this in a very harsh tone saying, "If you people don' t have money to pay for the waiting charge then why do you sit in a car".
After that he started driving rashly and kept talking over phone. I told him to stop talking and concentrate on the road, but he dint paid any attention. By God's grace we got saved in one of the turn where a vehicle from behind just stopped from colliding.
Moreover, I wanted to drop a co-passenger to Hosa Road, so asked him to go below the E City flyover. But he took the flyover saying that navigation in his mobile says to take the flyover. I was like, what the f*?
Even after reminding that this behavior of his would bring bad reputation to Uber and himself, he said that he doesn't care. He constantly said, "You mail your complaint to Uber. It's company matter, they will take care". I was shocked to listen to his words. Somehow, I felt that Uber doesnt really take care and this will be just another complaint without any action and it is indeed true!
After writing to thier support email, I only get "Sorry" in reply, without any action and they say that they will take action only if the incident gets repaated again. Not only this, they say that such incidents help them improve their quality. No wonder, why such horrible incidents are happening with Uber. Was this information helpful? | 
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