| Address: | Visakhapatnam, Andhra Pradesh, 91 |
This is to bring to your kind notice that i was traveled today from the local area of visakhaptnam ie from adarsa nagar to seethammadhara with your cab no: 7551, murtuthi suziki swift desire and the name of the driver is mr. Chalapathi rao. The estimation cost has also shown the amount in between rs.90 to rs.100 when i opted to ride at the time of 9:32 am. The travelled kms should not be above 6kms and in your bill it was shown as 31.5 and an amount of rs.348.80 which has been charged against my ride.
I would like to know how the kms will be increased than the actual kms, i was travelled. I would like to know how the surge charges will be applied and to be known to the customer at the time of reaching to the destination place. How can anybody estimate the charges would be more than their expectations by charging more than three times of normal billing.
In may case, i am very disappointed the way you have charged the amount against my ride. I am having more expectation on your service and i have not expected the way you have started collecteing money towards like this way without any information before the ride.
Please go through my issue, and please arrange my money back which was charged towards extra amount. My details are given under
My name: p. Uma devi
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