Uber India — Wrong route shown hence excess charges

Address:Ernakulam, Kerala, 682006
Website:Uber

Yesterday 10/06/17 i travelled using uber from palluruthy to ayyapankavu, ernakulam and i was charged 350 at 7 am. When asked about high rate we were told that route map is from palluruthy to aroor, kundanoor, vytilla to ernakulam but we had travelled through the shortest path that is from palluruthy to direct ernakulam via thevara which took hardly 25 minutes. Why is this long route shown and i am charged unnecessarily?
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