Uber India — wrongful charging of rs. 63 for cancellation of ride.

Deepanjan Paul

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 711101
Website:	www.consumercomplaints.in/new_complaint

I had booked an uber from howrah jn. To r. G. Kar medical college and hospital. But the driver's phone ([protected]) was switched off. I had booked the ride at 10:40 am and cancelled at 10:49 am after repeated failures to make contact with the driver. I was charged a cancelation fee of rs. 63 in my subsequent trip. But the cancellation was no fault of mine.

Thank you.

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Comments

Samarjeet Bora

from Guwahati, Assam

I booked one cab but he failed to reach my destination within half an hour so i compell to cancel the cab.since i have an urgent work i arranged alternative cab.i have no fault in cancelling the earlier cab.thus i may not be panelised for the cancellation.